Privacy Policy
Last updated: March 25, 2025
This statement details the information management measures taken by TECHQUE LIMITED (hereinafter referred to as "we") when you use our digital services. By using our services, you acknowledge that you have fully understood and accepted the contents of this statement.
1. General Information
1.1 Scope of Application
This User Privacy Protection Statement applies to all digital services we provide, including but not limited to:
- Official websites and mobile applications
- Progressive web applications
- Various digital content and functionalities
- Online events and product services
1.2 Important Notices
- Users under the age of 18 are prohibited from using our applications.
- We may update this statement periodically, and we recommend that you review the latest version regularly.
- If you do not agree with the contents of this statement, please stop using our services immediately.
2. Information Management Regulations
2.1 Information Collection
As a data controller, we collect information through the following means:
- Direct Collection: Information provided when registering an account or participating in activities.
- Automated Collection: Including device information, usage logs, etc.
- Third - Party Sources: Legally obtained information from our partners.
For detailed information on the types of data collected, please refer to the appendix "Information Processing List."
2.2 Information Sharing
While strictly protecting user privacy, we may share necessary information with the following entities:
- Affiliated companies and business partners
- Technical service providers
- Advertising and marketing partners
- Data analytics service providers
- Regulatory and law enforcement agencies (as required by law)
3. User Rights Protection
3.1 Basic Rights
You are entitled to the following legal rights:
- Access and retrieval of information
- Correction of inaccurate information
- Account deletion and data removal
- Personalized service settings
- Filing complaints and appeals
3.2 Additional Rights for Specific Regions
Depending on the laws in your region, you may also have the following rights:
- Data portability
- Right to object to automated decision - making
- Opt - out of data sales
For detailed information, please refer to the "Special Regional Rights Statement."
4. Security Management Measures
4.1 Storage and Transmission
- Primary data is stored on servers in Hong Kong.
- Industry - standard encryption technology is used.
- Cross - border data transfers comply with international regulations.
4.2 Child Protection
We strictly adhere to laws protecting minors. If we discover that we have inadvertently collected children's information, we will take immediate action.
5. Other Important Terms
5.1 Data Retention
The retention period of information follows:
- Business necessity principle
- Legal requirements
- User usage status
5.2 Service Providers
We collaborate with professional institutions to ensure service quality. All related third parties must comply with strict confidentiality agreements.
6. Contact Us
If you have any questions, you can contact us through the following methods:
Address: RM 902, 9/F., ONE MIDTOWN, 11 HOI SHING RD TSUEN WAN HONG KONG
Email: techque.limited@gmail.com
Appendix:
A. Regional Special Rights Notice
Europe and United Kingdom Notice
In accordance with the legal requirements of various jurisdictions, we have established the following supplementary terms for residents of the European Economic Area (EEA), Switzerland, and the United Kingdom. This section is an addition to the overall privacy policy of TECHQUE LIMITED. Matters not addressed here will be governed by the main policy.
User Rights Protection
Under the General Data Protection Regulation (GDPR), the Swiss Federal Data Protection Act (DPA), and the UK Data Protection Act, users in the European region enjoy the following special rights:
- Right to Information: You may request a copy of the personal data we hold. However, due to legal restrictions or the protection of third - party rights, we may not be able to provide the complete data.
- Right to Data Rectification: If you discover that your personal information is incorrect or incomplete, you have the right to request us to correct or supplement it. We will also regularly review the accuracy of the data.
- Right to Object to Data Processing: In specific circumstances, you may request that we stop processing, restrict the use, or completely delete your personal data.
- Right to Data Portability: Where permitted by law, you may request your personal data in a commonly used electronic format, or directly transfer it to another service provider.
- Right to Object to Automated Decision - Making: For automated decisions that may have significant effects (including data analysis), you have the right to request human intervention or object to the decision.
- Right to Lodge a Complaint: If you have concerns about our data processing practices, you may file a complaint with the supervisory authority in your location.
Special Note: French users also have the right to determine the handling of their personal data after death, including appointing someone to manage their data.
Process for Exercising Rights
To ensure data security, we only process personal data associated with the verified email address. Before processing your request, we may need to verify your identity.
Cross - Border Data Transfers
1. Scope of Transfer
For business purposes, your data may be transferred to regions outside the EEA (including the United States). Please note that the protection standards in some regions may be lower than those in your country.
2. Security Measures
For countries recognized by the EU as providing "adequate protection," we directly apply local standards. For other regions, we ensure security through the following measures:
- Use of EU standard contractual clauses
- Implementation of additional technical safeguards
- Strict selection of compliant service providers
3. Special Circumstances
Judicial authorities or regulatory agencies may request access to your data in accordance with the law. For specific protective measures, feel free to contact us through the provided contact details.
Dispute Resolution
1. Complaint Channels
EEA residents: Contact the European Data Protection Board (EDPB)
UK residents: Contact the Information Commissioner’s Office (ICO)
2. Other Remedies
If you are dissatisfied with the outcome of our processing, you may seek other legal remedies.
Note: This section may be adjusted in response to changes in laws and regulations. It is recommended to review the latest version regularly. For specific instructions on exercising your rights, please contact us as indicated in the policy.
Specific Notice for Residents of the United States
Section 1: Exclusive Terms for California Residents
This section provides additional privacy information for California residents. The other terms of the main privacy policy remain in effect.
Information Processing Explanation
The categories of personal information we have collected in the past 12 months include:
CATEGORY | EXAMPLES | SOURCE | BUSINESS PURPOSE |
---|---|---|---|
Identifiers | Name, email, unique personal identifier, other accountId,online identifier, IP address, account name, and phone number | User provided on upon redeeming coins using online catalog; related and third-party sources to verify user supplied information; | Operational purposes including customer service; fraud & security incident detection; website improvement; award prize winners; and deliver our Services to you, including personalized recommendations and advertisements |
Internet or other similar network activity | Browsing and searching history, or information about your interaction with a website, application, or advertisement | System-collected activity logs and cookies | To determine performance of media content and analytics purposes and to secure our Services |
Approximate geolocation data | Country | Identified using IP address | To recommend games based on your country and to secure our Services |
Special Notes:
- Sensitive personal information is only used within the scope explicitly allowed by California law.
- Government public information and de - identified data are not considered personal data.
Data Disclosure and Retention
- Information may be disclosed to third parties based on business needs.
- Data of users under 16 years old is subject to special protection.
- Specific parties with whom data is shared can be found in the "Personal Information Sharing" section.
- Data is retained as long as necessary for providing services, in accordance with the law.
- Accounts inactive for 180 days may be deactivated.
- Financial data retention may be extended due to tax requirements.
Reward Program Explanation
Under California law:
- Participation in the reward program is considered a data exchange activity.
- Participation in the program is completely voluntary and can be withdrawn at any time.
- The value of data and rewards is balanced.
Rights under the CCPA
- Right to Know: Understand how your data is collected and used.
- Right to Delete: Request the deletion of personal data.
- Right to Correct: Correct inaccurate information.
- Right to Opt - Out: Refuse the sale/sharing of your data.
- Right to Limit Use: Restrict the use of sensitive information.
- Right to Non - Discrimination: Exercising rights will not result in discrimination.
How to Exercise Your Rights
- Submit requests by email: techque.limited@gmail.com
- Please include "Personal Information Privacy Request" in the subject line.
- Provide your name, address, and email to verify your identity.
- Requests will be responded to within 45 days.
- Authorized agents may submit requests on your behalf.
Technical Details
- Supports Global Privacy Control (GPC) signals.
- Does not respond to "Do Not Track" (DNT) signals.
Section 2: Supplementary Terms for Residents of Colorado, Connecticut, and Virginia
Data Processing Explanation
- The types of data collected are detailed in the relevant sections of the main policy.
- Some data sharing may constitute a "sale" as defined by law.
Special Rights
- Right to Access: Obtain a copy of personal data.
- Right to Portability: Obtain data in a portable format.
- Right to Deletion: Request the deletion of personal data.
- Right to Opt - Out:
- Refuse the sale of data.
- Opt - out of targeted advertising.
- Opt - out of profiling.
Exercising Rights
- Submit requests using the method specified in the main policy.
- Sufficient information must be provided to verify identity.
- Supports an authorized agent mechanism.
- Appeals may be made against refusal decisions.
Note: Specific rights may vary by state. Please refer to the latest local laws. We reserve the right to adjust the policy in compliance with legal requirements.
B. Information Processing List
PROCESSING PURPOSE | CATEGORIES OF DATA USED | SOURCES |
---|---|---|
Account creation, and to provide access to and deliver our Services. | IP address (including approximate location and country), mobile device identifier, advertising identifier (e.g.Google advertising ID) or other unique identifiers, data about your operating system, device model, device timezone, and device language, user agent, carrier, battery level, log data (e.g. network connection type, applications connected to the platform including the site you came from, go to next, and the web page(s) you access during your session in the platform). (“ Device Data ”). | Processing is necessary for the performance of a contract with the User (i.e. the account creation). Without this information, we will not be able to provide the service you have requested. User consent |
To maintain and improve the Services | IP address (including approximate location and country), mobile device identifier, advertising identifier (e.g.Google advertising ID) or other unique identifiers, data about your operating system, device model, device timezone, and device language, user agent, carrier, battery level, log data (e.g. network connection type, applications connected to the platform including the site you came from, go to next, and the web page(s) you access during your session in the platform). (“ Device Data ”). | It is in our legitimate interest to maintain and improve our Services in order to provide you with the best possible Service. Where required by applicable laws we will obtain your consent. |
Enabling you to redeem rewards earned in our Services or claim prizes on our Promotions |
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Processing is necessary for the performance of a contract with the User (i.e. providing you with the reward or prize from Promotions we run). Without this information, we will not be able to provide the service you have requested. Where required by applicable laws, we will rely on User consent. |
Personalization of ads and targeted advertising |
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It is in our legitimate interest to show you advertisements that are tailored to your interests. Where required by applicable laws we will obtain your consent. |
Personalization of the Service and building User profiles |
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It is in our legitimate interest to provide you with a service personalized to your needs. Where required by applicable laws, we will obtain your consent. |
Monitor and analyze usage and activity trends, including measuring the effectiveness of our services and marketing campaigns |
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It is in our legitimate interest to monitor and analyze the use and effectiveness of our Services in order to improve our Services. Where required by applicable laws, we will obtain your consent. |
Customer service, including when contacting us by phone, email or otherwise |
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It is in our legitimate interest to provide you with customer support. Where required by applicable laws, we will obtain your consent. |
Security and fraud prevention |
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It is in our legitimate interest to keep our platform safe and secure and to protect our Services from fraud, and to protect your personal data and our systems from any security incidents or personal data breaches. Where required by applicable laws, we will obtain your consent. |
C. List of Third - Party Partners
To ensure service quality and optimize the user experience, we have established partnerships with several professional organizations. These partners provide specialized support in the following key areas: platform hosting and maintenance, continuous product development, data analysis and processing, customer service support, marketing and advertising, etc. We also share necessary information with our business partners who place advertisements in our services.
Advertising Partnership Networks
Our advertising and marketing services are supported by the following professional institutions. When you use our application, these advertising networks, data analytics providers, and their partners may collect relevant information through your browser or device for the purpose of optimizing advertising effectiveness. The types of data collected include, but are not limited to:
- Device identification information (e.g., Android Advertising ID, Apple IDFA, and other temporary identifiers)
- Network connection information (e.g., IP address)
- Advertising performance data
- User interaction behavior records
- Installed app list and other technical parameters for ad optimization
It is important to note that these advertising partners are independent data controllers when processing your personal information. You can visit their official websites to review their privacy policies and learn more about how they handle data and how to exercise opt - out rights.
COMPANY NAME | BRIEF INTRODUCTION | PRIVACY POLICY |
---|---|---|
AppLovin | AppLovin is an advertising service provided by AppLovin Corporation. (US) | https://www.applovin.com/privacy |
Chartboost | Chartboost is an advertising service provided by Chartboost, Inc. (US) | https://answers.chartboost.com/en-us/articles/200780269 |
Facebook Audience Network | Facebook Audience Network is an advertising service provided by Facebook, Inc. (US) | https://www.facebook.com/about/privacy/ |
Fyber | Fyber is an advertising service provided by Fyber Group. (Israel) | https://www.fyber.com/legal/privacy-policy/ |
Google AdMob and their partners | AdMob by Google is provided by Google Inc. (US) | http://www.google.com/policies/privacy/ |
IronSource | IronSource is an advertising service provided by IronSource, Inc. (US) | http://www.ironsrc.com/wp-content/uploads/2017/01/ironSource-Privacy-Policy.pdf |
Smaato and their vendors | Smaato is an advertising service provided by Smaato, Inc. (US) | https://www.smaato.com/privacy/ |
Vungle | Vungle is provided by Vungle, Inc. (US) | http://vungle.com/privacy/ |
Mintegral | Mintegral is provided by Mintegral International Limited(China) | https://www.mintegral.com/en/privacy/ |
Pangle | Pangle is provided by ByteDance Pte. Ltd. (Singapore) | https://ad.oceanengine.com/union/media/privacy |
Pubmatic | Pubmatic is provided by Pubmatic, Inc (US) | https://pubmatic.com/legal/privacy-policy/ |
Moloco | Moloco is provided by Moloco, Inc (US) | https://www.moloco.com/privacy |
Data Analysis Services
We place high value on data mining while strictly adhering to privacy protection principles:
- Internal Data Analysis: Used to improve business operations, optimize product features, and enhance service quality.
- Third - Party Professional Services: Using industry - leading analytical tools to achieve:
- Business intelligence analysis
- Personalized content recommendations
- Precise ad targeting
- Service experience optimization
For the data usage policies of each analysis service provider, please refer to the privacy policy links in the list below. We only collaborate with service providers that have passed strict qualification reviews to ensure the full protection of your data security.
COMPANY NAME | BRIEF INTRODUCTION | PRIVACY POLICY |
---|---|---|
AWS | AWS is a cloud computing service provided by Amazon Web Services, Inc. (US) | https://aws.amazon.com/privacy/ |
Facebook Analytics | Facebook Analytics is an analytics tool provided by Facebook, Inc. (US) | https://www.facebook.com/about/privacy/ |
Firebase | Firebase is an analytics service provided by Google Inc. (US) | http://www.google.com/intl/en/policies/privacy/ |
Google Analytics | Google Analytics is an analytics service provided by Google Inc. (US) | https://policies.google.com/privacy |